Results Line

GIMG has a dial in system that allows you to access all types of test results at your convenience, 24 hours a day, 7 days a week. This is an automated system that records your medical provider's personal and confidential message to you. Please follow the instructions below to retrieve your personal message. Once you have dialed in to the system there are voice prompts to guide you. Please note that you will need your social security number or GIMG ID account number.

1. Dial (703) 564-4996
2. You will be asked to enter your test results account number which is your social security number.
3. To confirm that you have entered your correct number the system will have you enter it a second time. This is a security measure.
4. The system will inform you if you have one or more messages and instruct you on how to listen to each message.
5. After you hear your confidential message(s) from your provider there is a tone.
6. You may listen to the message(s) as many times as needed by pressing "1" when prompted.
7. Press "2" to end the call.

The recorded message is saved for 5 days after you first listen to the message so you may call back if needed. If your provider prefers to speak directly to you regarding the results, he/she will leave a message asking you to call the office.

Laboratory results will be available four business days following your appointment, except pap smear results which are ten days following your appointment or if you are otherwise instructed to call at a specific time. Any other test results (x-rays, mammograms, CT or MRI scans, etc.) will be available 7-10 business days after the date your test was performed. Critical test results will not be left on the Results Line. Providers will contact you directly.

Please note that we no longer mail lab results. For on-line access to laboratory and test results, please see our Patient Preferred Access program.