Your prescription needs can be taken care of as part of your regular office visit, at no extra charge. Our providers make every effort to provide long-term prescriptions and automatic refills at that time, to avoid your having to contact us separately to request a refill.
Please be aware that refills take valuable staff and physician time to address. All* patients who request prescription refills at any time other than an office visit are charged a service fee that varies based on the number of medications. This includes prescriptions that need to be called in, faxed, or mailed to a pharmacy, and prescriptions that must be rewritten.
What will my fee be?
Mail order prescription refills:
For patients with mail order prescription plans, your provider will hand you a written prescription at the time of your office visit for you to mail in. Alternatively, most mail order prescriptions can be sent directly to the pharmacy during your office visit. If your provider determines that you need to start a medication immediately, they can send it electronically or give you a written prescription for a local pharmacy.
New prescriptions via phone:
There may be times when your provider prescribes a new medication for you over the phone. Any medication needed immediately will be electronically sent or called in to a local pharmacy. Long-term prescriptions or any prescriptions that are not needed immediately may be mailed to you or sent electronically.
How to request prescription refills:
If you require a prescription refill outside of an office visit, try to plan at least 2 weeks in advance in case of any delays. Please call the office and speak to our front desk or send us a note with the medication refills you need, and include a self-addressed stamped envelope. We will mail the prescriptions back to you. If you call, please have your pharmacy information available, including phone number and address. Alternatively, you may call the pharmacy and have them send the request to us electronically.
* Patients with a current subscription to the Premier Patient Preferred Access portal are not charged for prescription refills and can request and track the status of refills online.