getting the most
The medical practitioners and staff want your visits to our office to provide you with the highest standards of medical care in a way that meets your expectations of the visit. We also want you to understand what to expect and how you can help make your visit most successful. The providers always focus on your most important concern and handle that concern responsibly and adequately. This can take consideration and time as a provider evaluates your concern. We will evaluate as many concerns as we can but please realize additional visits may be needed to provide you with the best care.
Make a list
Write out your medical problems or goals for the visit prior to coming in, and hand it to your provider at the beginning. This will allow your provider to plan the visit appropriately and prioritize.
Preventive Health Exams
If you are scheduled for a preventive health exam (“physical”) please recognize that this is not a “sick” visit, and that we will address your WELLNESS needs. This is how insurance companies now view this type of visit. You should receive a letter explaining this in detail from our office prior to your visit.
If you are coming in for a preventative health exam or other visit that requires fasting (usually to check cholesterol or blood sugar), you should fast for 8-12 hours. This means no food, but water and black coffee without sugar are fine. If your appointment is in the afternoon, you may come to the office in the morning to have your blood drawn.
Dress Appropriately
If you have a leg problem, wearing tight jeans limits our ability to exam you. Think about where your symptoms are on your body and wear clothes that allow for easy access to those parts.
Arrive on Time
We will still see you in most cases if you arrive late, but your visit may be limited due to time constraints. Try to show up a few minutes early to check in and complete paperwork if needed.
Be Concise
We understand you want to give us a complete picture of your issue, and we want to hear what you have to say. However, try to avoid too much information. Think about how you can explain your problem in just a few sentences if possible. The quicker you can provide pertinent information during your visit, the more time that will be available to discuss your concerns and consider other issues you may have.
Gather Information
Most conditions occur over a span of time, but your visit is only a snapshot of that condition, and may not give the whole picture. If you are coming in for high blood pressure, monitor your blood pressure twice/day for one week prior to your visit. If you have an infection, take your temperature a few times/day before coming in. If you have fatigue or possible thyroid issues, measure your pulse several times during the day. If you had tests done at another provider’s office, bring those results with you.
Bring Your Medications
It’s very important that we know what medications you are on, the doses, and if you are due for a refill. Bring your medications, or a list of them, with you, including any vitamins or supplements /alternative medications.
Check With Your Insurance
The last thing you or us want is an unexpected bill for your medical care. Please check with your insurance prior to coming to be sure you understand if your visit is covered. This especially applies to procedures and preventive health exams (“physicals”).
Finally, and most importantly, we want you to be happy with the care you receive. This may mean more than one visit to address of all of your concerns or to arrive at the right diagnosis and treatment for your issues. We want to provide the best care possible, and hope that these suggestions are helpful in creating better communication.
Thank you for entrusting your health with us!